How To Fix /ACCGO/CAS_MSG397 - No permitted payees exist for vendor &1

/ACCGO/CAS_MSG397 - Overview

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 397

• Message text: No permitted payees exist for vendor &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG397 - No permitted payees exist for vendor &1 ?

  The SAP error message /ACCGO/CAS_MSG397 No permitted payees exist for vendor &1 typically occurs in the context of the SAP Convergent Charging (SAP CC) or related financial modules when there is an attempt to process a payment or transaction for a vendor that does not have any permitted payees defined in the system.
  
  Cause:
  
  Missing Payee Configuration: The vendor in question does not have any payees assigned to it in the system. This could be due to a configuration oversight or an incomplete setup.
  Incorrect Vendor Data: The vendor master data may not be correctly maintained, leading to the absence of permitted payees.
  Authorization Issues: There may be restrictions or authorizations that prevent the system from recognizing the payees for the vendor.
  Data Migration Issues: If the vendor data was migrated from another system, it’s possible that the payee information was not transferred correctly.
  
  
  Solution:
  
  
  Check Vendor Master Data:
  
  Go to the vendor master data transaction (e.g., XK03