How To Fix /ACCGO/CAS_MSG399 - Queue does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_MSG -

• Message number: 399

• Message text: Queue does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_MSG399 - Queue does not exist ?

  The SAP error message /ACCGO/CAS_MSG399 Queue does not exist typically indicates that the system is trying to access a message queue that has not been created or is not available in the system. This error is often related to the SAP Application Interface Framework (AIF) or other messaging systems within SAP.
  Causes:
  
  Queue Not Created: The specific message queue that the system is trying to access has not been created in the SAP system.
  Configuration Issues: There may be configuration issues in the AIF or related components that prevent the queue from being recognized.
  Transport Issues: If the system has recently undergone a transport, the queue may not have been transported correctly.
  Authorization Issues: The user or process trying to access the queue may not have the necessary authorizations.
  System Errors: There could be underlying system errors or inconsistencies that are preventing the queue from being recognized.
  
  Solutions:
  
  Create the Queue: If the queue does not exist, you may need to create it. This can typically be done through transaction codes related to AIF or the specific messaging framework you are using.
  Check Configuration: Review the configuration settings for the AIF or the messaging system to ensure that everything is set up correctly.
  Transport Check: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  Authorization Check: Ensure that the user or process has the necessary authorizations to access the queue. You may need to adjust roles or permissions.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Restart Services: In some cases, restarting the relevant services or the entire SAP system may resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review the official SAP documentation for AIF or the specific messaging framework you are using to ensure that all setup steps have been followed.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.