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How To Fix /ACCGO/CAS_CALLOFF187 - Application document can't be reversed after non standard settlement


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/CAS_CALLOFF -

  • Message number: 187

  • Message text: Application document can't be reversed after non standard settlement

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF187 - Application document can't be reversed after non standard settlement ?

    The SAP error message /ACCGO/CAS_CALLOFF187 indicates that an application document cannot be reversed after a non-standard settlement has occurred. This typically relates to the SAP Controlling (CO) module, particularly in the context of Asset Accounting or Cost Accounting.

    Cause:

    1. Non-Standard Settlement: The error arises when a settlement process has been executed that does not conform to the standard procedures. This could involve custom configurations or specific business processes that deviate from the norm.
    2. Document Status: The application document may be in a status that prevents reversal. For example, if the document has already been settled or if it has been posted to a period that is closed.
    3. Dependencies: There may be dependencies on other documents or transactions that have been processed, which can lock the ability to reverse the document.
    4. Configuration Issues: There might be configuration settings in the system that restrict the reversal of documents under certain conditions.

    Solution:

    1. Check Document Status: Verify the status of the application document. If it has been settled, you may need to reverse the settlement first before attempting to reverse the application document.
    2. Review Settlement Process: Analyze the non-standard settlement process that was executed. Ensure that it aligns with the expected procedures and check if any custom logic is causing the issue.
    3. Consult Documentation: Refer to SAP documentation or notes related to the specific error message. There may be specific guidelines or patches available that address this issue.
    4. Use Transaction Codes: Utilize transaction codes like KSB1 (for cost centers) or KOB1 (for orders) to analyze the postings and settlements related to the document.
    5. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Transaction Logs: Review transaction logs to identify any anomalies or errors that occurred during the settlement process.
    • User Authorizations: Ensure that the user attempting the reversal has the necessary authorizations to perform the action.
    • Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause and test potential solutions without impacting production data.

    By following these steps, you should be able to diagnose and potentially resolve the error message /ACCGO/CAS_CALLOFF187.

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