How To Fix /ACCGO/CAS_CALLOFF186 - Application reversal is allowed for per delivery underfill tolerance only

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 186

• Message text: Application reversal is allowed for per delivery underfill tolerance only

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF186 - Application reversal is allowed for per delivery underfill tolerance only ?

  The SAP error message /ACCGO/CAS_CALLOFF186 indicates that an application reversal is only permitted for deliveries that fall within the underfill tolerance. This error typically arises in the context of logistics and inventory management, particularly when dealing with delivery quantities and their associated tolerances.
  Cause:
  
  Underfill Tolerance: The error suggests that the delivery quantity does not meet the underfill tolerance criteria set in the system. Underfill tolerance is a predefined limit that allows for minor discrepancies in the delivered quantity.
  Delivery Quantity Issues: If the delivered quantity is less than the ordered quantity but exceeds the underfill tolerance, the system will not allow an application reversal.
  Configuration Settings: The settings in the SAP system regarding tolerance levels for deliveries may not be configured correctly or may not align with the business process.
  
  Solution:
  
  Check Delivery Quantity: Verify the delivery quantity against the ordered quantity and the defined underfill tolerance. Ensure that the delivered quantity is within the acceptable range.
  Adjust Tolerance Settings: If necessary, review and adjust the underfill tolerance settings in the configuration. This can be done in the SAP Customizing Implementation Guide (IMG) under:
  
  Logistics Execution > Shipping > Basic Shipping Functions > Define Tolerance Groups for Delivery.
  
  
  Reversal Process: If the delivery quantity is outside the tolerance, you may need to adjust the delivery or create a new delivery that adheres to the tolerance levels before attempting the reversal again.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidance on handling this error in your system environment.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling delivery tolerances.
  User Exits and BAdIs: If your organization has custom logic implemented, review any user exits or BAdIs that might affect the delivery processing and tolerance checks.
  Training and Documentation: Ensure that users involved in the delivery process are trained on the importance of tolerances and how to manage them effectively within the SAP system.
  
  By following these steps, you should be able to resolve the error and ensure that your delivery processes align with the defined tolerances in your SAP system.