How To Fix /ACCGO/CAS_CALLOFF184 - Returns flag set for PO. Existing call-offs will be reversed.

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 184

• Message text: Returns flag set for PO. Existing call-offs will be reversed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF184 - Returns flag set for PO. Existing call-offs will be reversed. ?

  The SAP error message /ACCGO/CAS_CALLOFF184 Returns flag set for PO. Existing call-offs will be reversed typically occurs in the context of managing call-offs or releases against a purchase order (PO) in the SAP system, particularly when using the SAP Advanced Planning and Optimization (APO) module or similar functionalities.
  Cause:
  This error message indicates that the purchase order (PO) in question has a "Returns" flag set. This flag usually signifies that the PO is associated with a return process, which can affect the ability to create or manage call-offs (releases) against that PO. When the returns flag is active, the system prevents further call-offs from being processed, leading to the reversal of any existing call-offs.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check the Purchase Order: 
  
  Go to the transaction code ME23N (Display Purchase Order) and check the details of the PO in question.
  Look for the "Returns" flag or any other indicators that might suggest the PO is in a return state.
  
  
  
  Remove the Returns Flag:
  
  If the returns flag is set and it is not necessary, you may need to remove it. This can typically be done in the PO by editing the relevant fields. You may need appropriate authorization to make changes to the PO.
  Use transaction code ME22N (Change Purchase Order) to modify the PO and remove the returns flag.
  
  
  
  Check Call-Offs:
  
  Review any existing call-offs associated with the PO. If they need to be retained, ensure that the PO is in a state that allows for call-offs to be processed.
  
  
  
  Consult with Your Team:
  
  If you are unsure about the implications of changing the returns flag or if the PO is part of a larger process, consult with your procurement or logistics team to ensure that any changes align with business processes.
  
  
  
  Test the Changes:
  
  After making the necessary changes, attempt to create or manage call-offs again to see if the error persists.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files related to purchase order management and call-offs for more detailed guidance.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
  User Roles and Authorizations: Ensure that you have the necessary roles and authorizations to make changes to purchase orders and manage call-offs.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.