How To Fix /ACCGO/CAS_CALLOFF172 - Sales LTC not found for purchase LTC &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 172

• Message text: Sales LTC not found for purchase LTC &1/&2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF172 - Sales LTC not found for purchase LTC &1/&2 ?

  The SAP error message /ACCGO/CAS_CALLOFF172 Sales LTC not found for purchase LTC &1/&2 typically occurs in the context of the SAP system when dealing with the integration of sales and purchasing processes, particularly in the area of logistics and accounting. This error indicates that the system is unable to find a corresponding Sales LTC (Logistics Transaction Code) for a given Purchase LTC.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the necessary configuration for linking the Sales LTC to the Purchase LTC is missing or not properly set up in the system.
  Data Inconsistency: There may be inconsistencies in the master data or transaction data that prevent the system from finding the appropriate Sales LTC.
  Incorrect Input: The input values for the Purchase LTC may be incorrect or not exist in the system.
  Custom Development: If there are custom developments or enhancements in the system, they may not be correctly handling the relationship between Sales and Purchase LTCs.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the configuration settings in the SAP system and verify that the Sales LTC is correctly configured for the corresponding Purchase LTC. This can typically be found in the customizing settings under Logistics or Sales and Distribution.
  Ensure that the mapping between Sales and Purchase LTCs is correctly defined.
  
  
  
  Verify Master Data:
  
  Check the master data for both Sales and Purchase documents to ensure that they are correctly set up and that there are no missing entries.
  Look for any inconsistencies in the material master, vendor master, or customer master data.
  
  
  
  Review Transaction Data:
  
  Analyze the specific transaction that triggered the error. Check if the Purchase LTC exists and is active in the system.
  Ensure that the transaction is being processed in the correct context and that all required fields are filled out correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the execution of the program to identify where the error is occurring and why the Sales LTC cannot be found.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), VA01 (Create Sales Order), and others that may be involved in the process.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as they may contain specific fixes or workarounds.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.