How To Fix /ACCGO/CAS_CALLOFF170 - Call-offs exist for the line item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 170

• Message text: Call-offs exist for the line item &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF170 - Call-offs exist for the line item &1 ?

  The SAP error message /ACCGO/CAS_CALLOFF170 Call-offs exist for the line item &1 typically occurs in the context of the SAP Advanced Compliance Reporting (ACR) or related modules when there are call-offs (or allocations) associated with a specific line item in a document, such as a purchase order or a sales order. This error indicates that the system cannot proceed with a certain action (like deletion or modification) because there are existing call-offs linked to that line item.
  Cause:
  
  Existing Call-offs: The primary cause of this error is that there are call-offs or allocations that have been created for the specified line item. These call-offs may represent commitments or deliveries that are still active.
  Document Status: The document may be in a status that does not allow for changes or deletions due to existing dependencies.
  Data Integrity: The system is designed to maintain data integrity, preventing actions that could lead to inconsistencies in the reporting or financial data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Call-offs: Review the call-offs associated with the line item. You can do this by navigating to the relevant transaction or report that displays call-offs for the item in question.
  Cancel or Delete Call-offs: If the call-offs are no longer needed, you may need to cancel or delete them. Ensure that you have the necessary authorizations to perform this action.
  Modify Document: If you need to modify the line item, ensure that all call-offs are addressed first. You may need to adjust the call-offs before proceeding with changes to the line item.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to your version of SAP and the module you are using.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you view or manage call-offs, such as ME23N (Display Purchase Order) or ME22N (Change Purchase Order).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Authorizations: Ensure that you have the necessary authorizations to view and modify call-offs and related documents.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.