How To Fix /ACCGO/CAS_CALLOFF163 - Open quantity less than the residual quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 163

• Message text: Open quantity less than the residual quantity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF163 - Open quantity less than the residual quantity ?

  The SAP error message /ACCGO/CAS_CALLOFF163 Open quantity less than the residual quantity typically occurs in the context of the SAP Controlling (CO) module, particularly when dealing with call-off orders or similar processes. This error indicates that the open quantity of a call-off order is less than the residual quantity that is expected to be processed.
  Cause:
  
  Quantity Mismatch: The primary cause of this error is that the system has detected a discrepancy between the open quantity (the quantity that is still available for processing) and the residual quantity (the quantity that is still expected to be delivered or processed).
  Incorrect Data Entry: There may have been an error in data entry, where the quantities were not updated correctly after previous transactions.
  Incomplete Processing: Previous transactions related to the call-off order may not have been completed, leading to an inconsistency in the quantities.
  System Configuration Issues: There may be configuration issues in the system that affect how quantities are calculated or reported.
  
  Solution:
  
  Check Open and Residual Quantities: Review the call-off order in question to verify the open and residual quantities. Ensure that they are correctly updated and reflect the actual situation.
  Update Quantities: If there are discrepancies, update the quantities accordingly. This may involve adjusting the call-off order or related documents.
  Review Previous Transactions: Check if there are any incomplete or erroneous transactions that may have affected the quantities. Ensure that all related documents are processed correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling call-off orders and related transactions.
  Contact SAP Support: If the issue persists and cannot be resolved through standard procedures, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME22N (Change Purchase Order), or any specific transaction related to call-off orders.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Permissions: Ensure that the user has the necessary permissions to make changes to the call-off order and related documents.
  Training and Documentation: Consider providing training or documentation for users involved in the process to minimize data entry errors and improve understanding of the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.