How To Fix /ACCGO/CAS_CALLOFF121 - Call-off for order &1 item &2 is not firmed

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 121

• Message text: Call-off for order &1 item &2 is not firmed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF121 - Call-off for order &1 item &2 is not firmed ?

  The SAP error message /ACCGO/CAS_CALLOFF121 indicates that a call-off for a specific order item is not firmed. This typically occurs in the context of the SAP Advanced Planning and Optimization (APO) or SAP S/4HANA environments, particularly when dealing with call-off orders in a supply chain or production planning scenario.
  Cause:
  
  Unfirmed Call-off: The call-off order has not been firmed, meaning that it is still in a planning state and has not been confirmed for execution.
  Missing Firming Process: The firming process may not have been executed, or there may be settings in the system that prevent the call-off from being firmed.
  Configuration Issues: There may be configuration settings in the system that affect how call-offs are processed and firmed.
  Data Inconsistencies: There could be inconsistencies in the data related to the order or item, such as missing or incorrect information.
  
  Solution:
  
  Firm the Call-off: Navigate to the relevant transaction in SAP (such as the planning board or the call-off management screen) and firm the call-off order manually.
  Check Configuration: Review the configuration settings related to call-off orders and firming processes to ensure they are set up correctly.
  Run Firming Process: If applicable, run the firming process for the relevant planning area or order to ensure that all call-offs are firmed as needed.
  Data Validation: Check the data associated with the order and item for any inconsistencies or missing information that may prevent the call-off from being firmed.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on how to handle call-off orders and firming processes in your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /ACCGO/CAS_CALLOFF for managing call-offs.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to firm call-off orders.
  Training and Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that your call-off orders are properly firmed in the system.