How To Fix /ACCGO/CAS_CALLOFF122 - Call-off quantity less than locked quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 122

• Message text: Call-off quantity less than locked quantity

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF122 - Call-off quantity less than locked quantity ?

  The SAP error message /ACCGO/CAS_CALLOFF122 Call-off quantity less than locked quantity typically occurs in the context of the SAP Advanced Planning and Optimization (APO) module, particularly when dealing with call-off processes in supply chain management. This error indicates that the quantity you are trying to call off (or release) from a locked stock is less than the quantity that has been locked for that particular item.
  Cause:
  
  Locked Quantity: The system has a certain quantity locked for a specific purpose (e.g., reserved for production, sales orders, etc.), and the call-off quantity you are trying to process is less than this locked quantity.
  Configuration Issues: There may be configuration settings in the system that dictate how quantities are locked and released, which could lead to this error if not set up correctly.
  Data Entry Errors: The user may have mistakenly entered a call-off quantity that is less than the locked quantity.
  
  Solution:
  
  Review Locked Quantities: Check the locked quantities for the item in question. You can do this by navigating to the relevant transaction in SAP that allows you to view stock levels and locked quantities.
  Adjust Call-off Quantity: If the call-off quantity is indeed less than the locked quantity, you may need to adjust the call-off quantity to meet or exceed the locked quantity.
  Unlock Quantity: If appropriate, consider unlocking the quantity if it is no longer needed to be reserved. This can be done through the relevant transaction or process in SAP.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the settings for locked quantities and call-offs are correctly configured.
  User Training: Ensure that users are trained on how to properly enter call-off quantities and understand the implications of locked quantities.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /ACCGO/CAS for call-off processes, and other related transactions for stock management.
  Documentation: Refer to SAP documentation or help files for detailed explanations of call-off processes and locked quantities.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support or your organization's SAP support team for further assistance.
  
  By following these steps, you should be able to address the error message and ensure that your call-off processes run smoothly.