How To Fix /ACCGO/CAS_CALLOFF102 - Item copy control sales order -> trading contract not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 102

• Message text: Item copy control sales order -> trading contract not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF102 - Item copy control sales order -> trading contract not maintained ?

  The SAP error message /ACCGO/CAS_CALLOFF102 Item copy control sales order -> trading contract not maintained typically occurs in the context of the SAP S/4HANA system, particularly when dealing with the integration of sales orders and trading contracts in the context of the Advanced Compliance Reporting (ACCR) or similar modules.
  Cause:
  This error indicates that there is a missing configuration in the copy control settings between sales orders and trading contracts. Specifically, it means that the system is unable to find the necessary mapping or rules to copy item data from a sales order to a trading contract. This can happen due to:
  
  Missing Copy Control Settings: The copy control settings between the sales order and the trading contract have not been defined or are incomplete.
  Incorrect Item Category: The item category used in the sales order may not be compatible with the trading contract.
  Configuration Issues: There may be issues in the configuration of the sales document types or item categories.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Copy Control Settings:
  
  Go to the transaction code VTAA (for sales order to trading contract).
  Verify that the copy control settings are properly maintained. Ensure that the source document (sales order) and target document (trading contract) are correctly defined.
  If necessary, create or adjust the copy control settings to ensure that the item data can be copied correctly.
  
  
  
  Review Item Categories:
  
  Check the item categories used in both the sales order and the trading contract.
  Ensure that the item categories are compatible and that the necessary settings are in place to allow for copying.
  
  
  
  Configuration Review:
  
  Review the configuration of the sales document types and item categories in the relevant customizing settings (transaction code SPRO).
  Ensure that all necessary settings are in place for the sales order and trading contract processes.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform a test to see if the error persists when trying to copy items from a sales order to a trading contract.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on copy control settings and item category configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /ACCGO/CAS_CALLOFF102.