How To Fix /ACCGO/CAS_CALLOFF101 - Order is already locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 101

• Message text: Order is already locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF101 - Order is already locked ?

  The SAP error message /ACCGO/CAS_CALLOFF101 Order is already locked typically occurs in the context of the SAP system when there is an attempt to access or modify an order that is currently locked by another user or process. This locking mechanism is a standard feature in SAP to prevent data inconsistencies that can arise from concurrent modifications.
  Causes:
  
  Concurrent Access: Another user or process is currently working on the same order, causing it to be locked.
  Long-running Transactions: A transaction that takes a long time to complete may leave the order locked for an extended period.
  System Errors: Sometimes, system errors or crashes can leave an order in a locked state.
  Background Jobs: Background jobs that are processing the order may also cause it to be locked.
  
  Solutions:
  
  Wait and Retry: If the order is locked by another user, the simplest solution is to wait for the other user to complete their transaction and then try again.
  Identify the Lock: Use transaction code SM12 to check for locks on the order. You can see which user or process is holding the lock.
  
  In SM12, enter the relevant order number and execute the search. This will show you the locks associated with that order.
  
  
  Release the Lock: If you have the necessary authorizations, you can manually release the lock from SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the order.
  Check Background Jobs: If a background job is causing the lock, you may need to wait for it to complete or check with your system administrator to see if it can be terminated safely.
  Contact Support: If the issue persists and you cannot identify the cause, it may be necessary to contact your SAP support team for further assistance.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks are typically managed at the database level, and SAP uses various types of locks (e.g., exclusive, shared) to control access to data.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view locks), SM21 (to check system logs), and SM37 (to monitor background jobs).
  User Training: Ensure that users are trained on how to properly handle transactions to minimize the chances of locking issues.
  
  By following these steps, you should be able to resolve the /ACCGO/CAS_CALLOFF101 Order is already locked error effectively.