How To Fix /ACCGO/CAS_CALLOFF008 - Call-off mode determined as manual mode

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 008

• Message text: Call-off mode determined as manual mode

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF008 - Call-off mode determined as manual mode ?

  The SAP error message /ACCGO/CAS_CALLOFF008 indicates that the system has determined the call-off mode as "manual mode." This typically occurs in the context of SAP's Advanced Planning and Optimization (APO) or similar modules where call-offs (or releases) are managed.
  Cause:
  
  Configuration Settings: The system may be configured to default to manual call-off mode due to specific settings in the configuration.
  Master Data Issues: There may be issues with the master data, such as missing or incorrect settings for the materials or vendors involved.
  Planning Parameters: The planning parameters set for the product or the planning area may not allow for automatic call-offs.
  User Input: The user may have manually set the call-off mode to manual, either intentionally or by mistake.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the relevant SAP module (e.g., APO, S/4HANA) to ensure that the call-off mode is set correctly. Look for settings related to automatic call-offs.
  Review Master Data: Ensure that all relevant master data (materials, vendors, etc.) is correctly maintained. Check for any missing or incorrect entries that could affect the call-off mode.
  Adjust Planning Parameters: If applicable, review and adjust the planning parameters for the product or planning area to allow for automatic call-offs.
  User Training: If the issue is due to user input, consider providing training or guidelines to users on how to properly set the call-off mode.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and its implications.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to call-off management, such as /ACCGO/CAS for configuration and monitoring.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.