How To Fix /ACCGO/CAS_CALLOFF006 - Call-off mode determined as automatic mode


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/CAS_CALLOFF -

  • Message number: 006

  • Message text: Call-off mode determined as automatic mode

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF006 - Call-off mode determined as automatic mode ?

    The SAP error message /ACCGO/CAS_CALLOFF006 Call-off mode determined as automatic mode typically relates to the configuration of call-off processes in the SAP system, particularly in the context of the Advanced Compliance Reporting (ACR) or similar modules that deal with call-off orders.

    Cause:

    This error message indicates that the system has determined the call-off mode as "automatic," which may not be the expected behavior based on the configuration or the specific transaction being processed. This can occur due to several reasons, including:

    1. Configuration Issues: The settings for call-off processing in the system may not be correctly configured, leading to the automatic determination of the call-off mode.
    2. Master Data Settings: The master data for materials, vendors, or other relevant entities may not be set up correctly, causing the system to default to automatic mode.
    3. Transaction Data: The specific transaction or document being processed may have attributes that trigger the automatic mode.
    4. User Authorizations: The user may not have the necessary authorizations to change the call-off mode, leading the system to default to automatic.

    Solution:

    To resolve this error, consider the following steps:

    1. Check Configuration:

      • Review the configuration settings for call-off processing in the relevant customizing transactions (e.g., SPRO).
      • Ensure that the settings align with the intended business process and that manual modes are enabled if required.
    2. Review Master Data:

      • Check the master data for the materials and vendors involved in the transaction. Ensure that all relevant fields are correctly populated and that there are no inconsistencies.
    3. Analyze Transaction Data:

      • Look at the specific transaction or document that triggered the error. Verify if there are any attributes or settings that would cause the system to default to automatic mode.
    4. User Authorizations:

      • Ensure that the user has the necessary authorizations to change the call-off mode. If not, consult with your SAP security team to adjust the user roles accordingly.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific module you are working with. There may be additional insights or known issues that can help resolve the error.
    6. Testing:

      • After making any changes, conduct thorough testing to ensure that the call-off mode behaves as expected in various scenarios.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on call-off processing and related configurations.

    If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.

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