How To Fix /ACCGO/CAS_CALLOFF005 - Enter either external reference number or pricing TC

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 005

• Message text: Enter either external reference number or pricing TC

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF005 - Enter either external reference number or pricing TC ?

  The SAP error message /ACCGO/CAS_CALLOFF005 indicates that the system requires either an external reference number or a pricing transaction code (TC) to proceed with a specific operation, typically related to contract management or pricing in the context of SAP's Advanced Contract Management (ACM) or similar modules.
  Cause:
  This error usually occurs when:
  
  Missing Data: The required fields for external reference number or pricing transaction code are not filled in the transaction or document you are trying to process.
  Configuration Issues: There may be configuration settings in the SAP system that require these fields to be mandatory, and they are not being populated correctly.
  User Input Error: The user may have overlooked entering the necessary information before attempting to save or process the transaction.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Fields:
  
  Ensure that you have entered either an external reference number or a pricing transaction code in the relevant fields of the transaction.
  If you are unsure what these fields are, refer to the documentation or help text within the SAP transaction.
  
  
  
  Review Configuration:
  
  If you have the necessary authorizations, check the configuration settings in the SAP system to see if there are any mandatory fields that need to be filled out.
  Consult with your SAP Basis or configuration team to ensure that the settings align with your business processes.
  
  
  
  Consult Documentation:
  
  Look for any specific documentation related to the transaction you are working on. This may provide insights into what is required for successful processing.
  
  
  
  User Training:
  
  If this error is common among users, consider providing additional training or resources to ensure that all users understand the requirements for entering data in the system.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be used in conjunction with the external reference number or pricing TC.
  Documentation: Review SAP Help documentation for the specific module you are working with, as it may provide additional context or troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.