How To Fix /ACCGO/CAS_CALLOFF005 - Enter either external reference number or pricing TC

/ACCGO/CAS_CALLOFF005 - Overview

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 005

• Message text: Enter either external reference number or pricing TC

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF005 - Enter either external reference number or pricing TC ?

  The SAP error message /ACCGO/CAS_CALLOFF005 indicates that the system requires either an external reference number or a pricing transaction code (TC) to proceed with a specific operation, typically related to contract management or pricing in the context of SAP's Advanced Contract Management (ACM) or similar modules.
  
  Cause:
  This error usually occurs when:
  
  Missing Data: The required fields for external reference number or pricing transaction code are not filled in the transaction or document you are trying to process.
  
  Configuration Issues: There may be configuration settings in the SAP system that require these fields to be mandatory, and they are not being populated correctly.
  User Input Error: The user may have overlooked entering the necessary information before attempting to save or process the transaction.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Fields:
  
  Ensure that you have entered either an external reference number or a pricing transaction code in the relevant fields of the transaction.
  If