How To Fix /ACCGO/CAS_CALLOFF009 - Cannot determine call-off mode; set appropriate rules

/ACCGO/CAS_CALLOFF009 - Overview

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 009

• Message text: Cannot determine call-off mode; set appropriate rules

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF009 - Cannot determine call-off mode; set appropriate rules ?

  The SAP error message /ACCGO/CAS_CALLOFF009 indicates that the system is unable to determine the call-off mode for a specific process, which is typically related to the handling of call-offs in the context of SAP's Advanced Planning and Optimization (APO) or similar modules. This error often arises in scenarios involving demand planning, supply chain management, or when working with specific business processes that require predefined rules for call-offs.
  
  Cause:
  The error can occur due to several reasons:
  
  Missing Configuration: The necessary configuration for determining the call-off mode is not set up in the system. This could include missing rules or settings in the relevant customizing transactions.
  Inconsistent Data: There may be inconsistencies or missing data in the master data (like material master, vendor master, etc.) that are required for the call-off process.
  Incorrect Settings: The settings for the call-off process may not be correctly defined in the system, leading to ambiguity in determining the mode.
  Business Rules