How To Fix AB401 - The SAP-Excel Listviewer is installed, but incorrectly

SAP Error Message - Details

• Message type: E = Error

• Message class: AB -

• Message number: 401

• Message text: The SAP-Excel Listviewer is installed, but incorrectly

What causes this issue?

The Excel Listviewer is installed incorrectly.

System Response

The function cannot be carried out.

How to fix this error?

You have to install the Excel Listviewer again, since files are
missing or could not be found.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AB401 - The SAP-Excel Listviewer is installed, but incorrectly ?

  The SAP error message AB401 indicates that there is an issue with the installation of the SAP-Excel List Viewer. This error typically arises when the List Viewer component is either not installed correctly or is not compatible with the version of SAP you are using.
  Cause:
  
  Incorrect Installation: The List Viewer may not have been installed properly, leading to configuration issues.
  Version Mismatch: The version of the List Viewer may not be compatible with the version of SAP you are using.
  Missing Components: Some required components or dependencies for the List Viewer may be missing.
  Configuration Issues: There may be configuration settings that are not set correctly in the SAP system.
  
  Solution:
  
  
  Reinstall the List Viewer:
  
  Uninstall the current version of the SAP-Excel List Viewer.
  Download the correct version from the SAP Marketplace or your organization's software repository.
  Follow the installation instructions carefully to ensure it is installed correctly.
  
  
  
  Check Compatibility:
  
  Verify that the version of the List Viewer you are trying to install is compatible with your version of SAP.
  Consult the SAP documentation or support for compatibility matrices.
  
  
  
  Update SAP GUI:
  
  Ensure that you are using the latest version of the SAP GUI, as updates may include fixes for issues related to the List Viewer.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings in SAP to ensure that the List Viewer is set up correctly.
  You may need to consult with your SAP Basis team or refer to SAP documentation for guidance on the correct settings.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and the error message.
  
  
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to the List Viewer and error AB401 for any specific fixes or updates.
  Documentation: Review the official SAP documentation for the List Viewer for installation and configuration guidelines.
  Community Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to resolve the AB401 error and ensure that the SAP-Excel List Viewer is installed and functioning correctly.