How To Fix AB403 - The file transfer to Excel was cancelled by the user

SAP Error Message - Details

• Message type: E = Error

• Message class: AB -

• Message number: 403

• Message text: The file transfer to Excel was cancelled by the user

What causes this issue?

The transfer of the file was terminated by the user.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AB403 - The file transfer to Excel was cancelled by the user ?

  The SAP error message AB403, which states "The file transfer to Excel was cancelled by the user," typically occurs when a user attempts to export data from SAP to Microsoft Excel, but the process is interrupted or canceled by the user before it completes. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  User Intervention: The most common cause is that the user manually cancels the export process, either by closing the dialog or clicking a cancel button.
  Timeouts: If the export takes too long, the user might think it has stalled and cancel it.
  Excel Issues: Problems with Microsoft Excel itself, such as it being unresponsive or having issues opening files, can lead to this error.
  Network Issues: If there are network interruptions during the data transfer, it may result in a cancellation.
  SAP GUI Settings: Certain settings in the SAP GUI or the way the export is configured can lead to issues.
  
  Solutions:
  
  Check User Actions: Ensure that the user is not inadvertently canceling the export. Encourage patience if the process takes time.
  Increase Timeout Settings: If the export is large, consider increasing any timeout settings in SAP or optimizing the data being exported.
  Excel Configuration: Ensure that Microsoft Excel is properly configured and updated. Check for any add-ins that might interfere with the export process.
  Network Stability: Verify that the network connection is stable and that there are no interruptions during the export process.
  Use Alternative Export Methods: If the issue persists, consider using alternative methods to export data, such as saving the data in a different format (e.g., CSV) or using SAP's built-in reporting tools.
  SAP GUI Settings: Check the SAP GUI settings for any configurations that might affect the export process. Sometimes, adjusting the settings can resolve the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the AB403 error. SAP frequently updates its system, and there may be specific notes addressing this error.
  User Training: Providing training to users on how to properly export data from SAP to Excel can help reduce the frequency of this error.
  System Performance: Monitor the performance of the SAP system and the client machine to ensure that they are not overloaded, which can lead to slow exports and user cancellations.
  
  If the problem persists after trying these solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.