How To Fix 9J1UF_UATAX228 - Credit memo &1 was not created from SD; correction reason undefined

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J1UF_UATAX - Ukrainian tax messages

• Message number: 228

• Message text: Credit memo &1 was not created from SD; correction reason undefined

What causes this issue?

The correction reason could not be defined for credit memo &SYST-MSGV1&
because it was not created from SD.

System Response

All document items are processed as a quantity correction.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J1UF_UATAX228 - Credit memo &1 was not created from SD; correction reason undefined ?

  The SAP error message 9J1UF_UATAX228 indicates that a credit memo was not created from Sales and Distribution (SD) due to an undefined correction reason. This error typically arises in the context of billing and invoicing processes within SAP, particularly when trying to create a credit memo for a sales order or invoice.
  Cause:
  
  Undefined Correction Reason: The primary cause of this error is that the system requires a correction reason to process the credit memo, but none has been defined in the system settings.
  Configuration Issues: There may be configuration issues in the SD module related to credit memo processing.
  Missing Master Data: The customer or material master data may be incomplete or incorrect, leading to issues in processing the credit memo.
  Authorization Issues: The user may not have the necessary authorizations to create a credit memo.
  
  Solution:
  
  
  Define Correction Reason:
  
  Go to the configuration settings in SAP (transaction code SPRO).
  Navigate to Sales and Distribution > Billing > Credit Memos > Define Correction Reasons.
  Ensure that a correction reason is defined and is active for the relevant credit memo types.
  
  
  
  Check Configuration:
  
  Review the configuration settings for credit memos in the SD module to ensure that all necessary parameters are set correctly.
  Ensure that the credit memo type is correctly configured to allow for the creation of credit memos.
  
  
  
  Review Master Data:
  
  Check the customer master data and material master data for completeness and correctness.
  Ensure that all required fields are filled out and that there are no inconsistencies.
  
  
  
  User Authorizations:
  
  Verify that the user attempting to create the credit memo has the necessary authorizations.
  If not, work with your SAP security team to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this specific error message for any additional guidance or updates.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VF01 (Create Billing Document) or VF02 (Change Billing Document) to troubleshoot the issue further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the undefined correction reason and ensuring that all related configurations and data are correct, you should be able to resolve the error and successfully create the credit memo.