How To Fix 9J1UF_UATAX228 - Credit memo &1 was not created from SD; correction reason undefined

9J1UF_UATAX228 - Overview

• Message type: E = Error

• Message class: 9J1UF_UATAX - Ukrainian tax messages

• Message number: 228

• Message text: Credit memo &1 was not created from SD; correction reason undefined

What causes this issue?

The correction reason could not be defined for credit memo &SYST-MSGV1&
because it was not created from SD.

System Response

All document items are processed as a quantity correction.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

9J1UF_UATAX228 - Details

• The SAP error message 9J1UF_UATAX228 indicates that a credit memo was not created from Sales and Distribution (SD) due to an undefined correction reason. This error typically arises in the context of billing and invoicing processes within SAP, particularly when trying to create a credit memo for a sales order or invoice.
  
  Cause:
  
  Undefined Correction Reason: The primary cause of this error is that the system requires a correction reason to process the credit memo, but none has been defined in the system settings.
  
  Configuration Issues: There may be configuration issues in the SD module related to credit memo processing.
  Missing Master Data: The customer or material master data may be incomplete or incorrect, leading to issues in processing the credit memo.
  Authorization Issues: The user may not have the necessary authorizations to create a credit memo.
  
  
  Solution:
  
  
  Define Correction Reason:
  
  Go to the configuration settings in SAP (transaction code SPRO).
  Navigate to Sales and Distribution > Billing >