How To Fix 9J1UF_UATAX040 - Document &1 &2 &3 contains items with blocked customer &4

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J1UF_UATAX - Ukrainian tax messages

• Message number: 040

• Message text: Document &1 &2 &3 contains items with blocked customer &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J1UF_UATAX040 - Document &1 &2 &3 contains items with blocked customer &4 ?

  The SAP error message 9J1UF_UATAX040 indicates that a document (such as an invoice or a credit memo) contains items associated with a customer that has been blocked for certain transactions. This typically occurs in the context of tax processing or financial transactions where the customer is not allowed to conduct business due to various reasons, such as credit issues, compliance concerns, or other internal policies.
  Cause:
  The error is triggered when:
  
  The customer referenced in the document is marked as blocked in the system.
  The document attempts to process transactions related to this blocked customer, which is not permitted.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Status:
  
  Go to the customer master data (transaction code XD03 for general data or FD03 for company code data).
  Verify if the customer is indeed blocked. Look for any indicators or flags that show the customer is blocked for sales or financial transactions.
  
  
  
  Unblock the Customer:
  
  If the customer should not be blocked, you can unblock them by editing the customer master data (transaction code XD02 or FD02).
  Ensure that you have the necessary permissions to make changes to customer data.
  
  
  
  Review Document Items:
  
  Check the document (using transaction codes like FB03 for viewing documents) to identify which items are causing the issue.
  If the document should not include items related to the blocked customer, consider removing or adjusting those items.
  
  
  
  Consult with Relevant Departments:
  
  If you are unsure why the customer is blocked, consult with your finance or compliance department to understand the implications of unblocking the customer.
  
  
  
  Reprocess the Document:
  
  After making the necessary changes, attempt to reprocess the document to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03 / FD03: Display Customer Master Data
  XD02 / FD02: Change Customer Master Data
  FB03: Display Document
  
  
  User Roles and Permissions:
  
  Ensure that you have the appropriate roles to view and edit customer master data.
  
  
  Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for handling blocked customers and related transactions.
  
  
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult SAP notes for further troubleshooting.