How To Fix 9J386 - Please check partner functions for item &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 9J -

  • Message number: 386

  • Message text: Please check partner functions for item &

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 9J386 - Please check partner functions for item & ?

    The SAP error message 9J386, which states "Please check partner functions for item &," typically occurs in the context of sales and distribution (SD) processes. This error indicates that there is an issue with the partner functions assigned to a specific item in a sales document, such as a sales order or quotation.

    Cause:

    1. Missing Partner Functions: The item in question may not have the required partner functions assigned. Partner functions are roles that a business partner can play in a transaction, such as sold-to party, ship-to party, bill-to party, etc.
    2. Incorrect Configuration: The configuration for partner determination may not be set up correctly in the system. This can include missing entries in the partner determination procedure or incorrect assignment of partner functions to the document type.
    3. Item-Specific Issues: The specific item may not have the necessary partner data filled in, or the partner data may not be valid for the item.
    4. Document Type Restrictions: Certain document types may have restrictions on which partner functions can be used.

    Solution:

    1. Check Partner Functions: Go to the sales document (e.g., sales order) and check the partner functions assigned to the item. Ensure that all required partner functions are filled in correctly.
    2. Review Partner Determination Procedure:
      • Navigate to the configuration settings for partner determination in SPRO (SAP Reference IMG).
      • Check the partner determination procedure assigned to the sales document type and ensure that the necessary partner functions are included.
      • Verify that the partner functions are correctly assigned to the relevant sales area.
    3. Update Item Data: If the item is missing partner data, update the item with the correct partner information.
    4. Consult Documentation: Review SAP documentation or consult with your SAP functional team to ensure that the partner determination settings are correctly configured for your business processes.
    5. Test with Different Items: If possible, test the process with different items to see if the issue is isolated to a specific item or if it is a broader configuration issue.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to check the sales document.
    • Partner Function Configuration: The configuration for partner functions can be found under the following path in SPRO:
      • Sales and Distribution ? Basic Functions ? Partner Determination ? Define Partner Determination Procedure.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.

    If the issue persists after checking the above points, it may be beneficial to involve your SAP support team or consult with an SAP expert for further troubleshooting.

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