How To Fix 9J385 - No valid entry for equipment &1 and insurance type &2 for &3

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 385

• Message text: No valid entry for equipment &1 and insurance type &2 for &3

What causes this issue?

Could not find a valid entry for the insurance data for
Equipment : &V1&
Insurance type : &V2&
Registration date: &V3&

System Response

How to fix this error?

Please maintain an appropriate entry.

<DS:TRAN.J3G(>Insurance data
ENDIF

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J385 - No valid entry for equipment &1 and insurance type &2 for &3 ?

  The SAP error message 9J385 indicates that there is no valid entry for a specific equipment and insurance type combination for a given date. This error typically arises in the context of asset management or insurance processing within SAP, particularly when dealing with equipment insurance.
  Cause:
  
  Missing Configuration: The most common cause is that there is no entry in the insurance configuration for the specified equipment and insurance type.
  Incorrect Dates: The date for which the insurance is being checked may not fall within the valid date range of the insurance policy.
  Data Entry Errors: There may be a typo or incorrect data entry in the equipment master record or insurance type configuration.
  Inactive Insurance Type: The insurance type may not be active or may have been deactivated in the system.
  
  Solution:
  
  
  Check Insurance Configuration:
  
  Navigate to the insurance configuration settings in SAP (usually found in the customizing settings under Asset Accounting).
  Ensure that there is a valid entry for the specified equipment and insurance type combination.
  
  
  
  Verify Equipment Master Data:
  
  Check the equipment master record to ensure that it is correctly set up and that the insurance type is properly assigned.
  Make sure that the equipment is active and not in a status that would prevent insurance processing.
  
  
  
  Review Date Validity:
  
  Confirm that the date you are trying to process falls within the valid date range of the insurance policy.
  If necessary, update the insurance policy to extend the date range or create a new entry.
  
  
  
  Activate Insurance Type:
  
  If the insurance type is inactive, you may need to activate it in the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to insurance processing for any additional steps or considerations.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OAA3 (for insurance type configuration) or IE02 (to change equipment master data) to access the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary permissions to view and modify the insurance and equipment data in SAP.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 9J385 in SAP.