How To Fix 9J250 - Customer &1 must be of type AG (sold-to party)

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 250

• Message text: Customer &1 must be of type AG (sold-to party)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 9J250 - Customer &1 must be of type AG (sold-to party) ?

  The SAP error message 9J250 indicates that the customer specified in a transaction must be of the type "AG" (which stands for "Sold-to Party"). This error typically occurs in sales and distribution (SD) processes when the system expects a customer of a specific type but receives a different type instead.
  Cause:
  
  Incorrect Customer Type: The customer master record you are trying to use is not set up as a Sold-to Party (AG). It may be set up as a different type, such as a Ship-to Party (WE) or a Bill-to Party (BP).
  Configuration Issues: There may be configuration settings in the system that enforce the requirement for a Sold-to Party in certain transactions.
  Data Entry Error: The customer number entered in the transaction may have been mistyped or selected incorrectly.
  
  Solution:
  
  
  Check Customer Master Record:
  
  Go to the customer master data (transaction code XD03 for display).
  Verify the customer type in the general data or sales area data. Ensure that the customer is indeed set up as a Sold-to Party (AG).
  
  
  
  Change Customer Type:
  
  If the customer is not set up as a Sold-to Party and should be, you may need to create a new customer master record with the correct type (transaction code XD01 for creating a new customer).
  Alternatively, if appropriate, you can change the existing customer type (transaction code XD02 for changing a customer), but this may require specific authorizations and should be done with caution.
  
  
  
  Review Transaction Settings:
  
  Check the transaction settings or the sales document type being used to ensure that it requires a Sold-to Party. If the configuration is incorrect, you may need to consult with your SAP configuration team.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by your organization regarding customer master data setup and sales processes.
  
  
  
  Related Information:
  
  Customer Types in SAP: In SAP, customer types are defined in the customer master record and can include Sold-to Party (AG), Ship-to Party (WE), Bill-to Party (BP), and others. Each type serves a specific purpose in the sales process.
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address specific issues.
  
  If the problem persists after checking the above points, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.