How To Fix 8I069 - Enter either Vendor or customer details

SAP Error Message - Details

• Message type: E = Error

• Message class: 8I - Localization India

• Message number: 069

• Message text: Enter either Vendor or customer details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8I069 - Enter either Vendor or customer details ?

  The SAP error message 8I069 ("Enter either Vendor or Customer details") typically occurs in the context of transactions where both vendor and customer information is required, but neither has been provided. This error is common in scenarios involving financial transactions, such as invoice processing or payment processing, where the system needs to identify either a vendor (supplier) or a customer (client) to proceed.
  Cause:
  
  Missing Data: The user has not entered either the vendor or customer details in the relevant fields.
  Incorrect Transaction Type: The transaction being processed may require specific identification of either a vendor or a customer, and the user may have selected the wrong type.
  Configuration Issues: There may be configuration settings in the SAP system that require both vendor and customer details to be filled out for certain transactions.
  
  Solution:
  
  
  Enter Required Information: 
  
  Check the transaction screen where the error occurred.
  Ensure that you have entered either the vendor number (if you are processing a vendor-related transaction) or the customer number (if you are processing a customer-related transaction).
  
  
  
  Review Transaction Type: 
  
  Verify that you are using the correct transaction type for your intended action. If you are supposed to enter a vendor, ensure you are not mistakenly trying to enter customer details, and vice versa.
  
  
  
  Check Configuration: 
  
  If you have the necessary permissions, review the configuration settings in the SAP system to see if there are any mandatory fields that need to be filled out for the transaction you are trying to execute.
  Consult with your SAP administrator or support team if you suspect that the configuration is causing the issue.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help files related to the specific transaction you are working on for additional guidance on required fields.
  
  
  
  User Training: 
  
  If this error is frequently encountered by users, consider providing additional training or resources to help them understand the requirements for entering vendor and customer details.
  
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes, such as MIRO (Invoice Verification), FB60 (Enter Incoming Invoice), or others that involve vendor/customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that users have the appropriate roles and permissions to access vendor and customer data.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.