How To Fix 8H025 - No w/tax cert-no.(XREF3) or w/tax amount is zero

SAP Error Message - Details

• Message type: E = Error

• Message class: 8H - THRF: Thai retrofit 46C: Message class for Thai objects

• Message number: 025

• Message text: No w/tax cert-no.(XREF3) or w/tax amount is zero

What causes this issue?

The document has the correct calculated data but incomplete in further
information:-
- No certificate number assigned in reference key 3
- No withholding tax amount

System Response

No sequential number generated for w/tax certificate.

How to fix this error?

Correct the document with the following:-
- The reference key 3 must be filled with withholding tax certificate
number.
- The withholding tax amount must not equal to zero.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8H025 - No w/tax cert-no.(XREF3) or w/tax amount is zero ?

  The SAP error message 8H025 indicates that there is an issue related to withholding tax (WHT) processing. Specifically, the error states that there is no withholding tax certificate number (XREF3) provided, or the withholding tax amount is zero. This error typically occurs during the posting of invoices or payments where withholding tax is applicable.
  Cause:
  
  Missing Withholding Tax Certificate Number: The system expects a withholding tax certificate number (XREF3) to be provided for the transaction, but it is missing.
  Zero Withholding Tax Amount: The transaction is being processed without a valid withholding tax amount, which is required for the posting.
  Configuration Issues: There may be issues with the configuration of withholding tax codes or the related master data.
  Incorrect Master Data: The vendor or customer master data may not be set up correctly to handle withholding tax.
  
  Solution:
  
  Check the Transaction Data: Ensure that the withholding tax certificate number (XREF3) is filled in the relevant fields of the transaction. If it is missing, provide the necessary information.
  Verify Withholding Tax Amount: Ensure that the withholding tax amount is calculated correctly and is not zero. If it is zero, check the tax codes and the basis for calculation.
  Review Configuration: Check the configuration settings for withholding tax in the SAP system. Ensure that the withholding tax codes are correctly defined and assigned to the relevant accounts.
  Update Master Data: Review the vendor or customer master data to ensure that withholding tax information is correctly maintained. This includes checking the withholding tax type and the relevant tax authorities.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on withholding tax setup and troubleshooting.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB60 (Enter Incoming Invoice) or FBL1N (Vendor Line Item Display) to review the transactions and related data.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to withholding tax processing.
  User Exits or BAdIs: If custom logic is implemented, ensure that it is not interfering with the withholding tax calculations or postings.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant specializing in financial accounting and withholding tax.