How To Fix 8B658 - Enter the internal document number of the original document

SAP Error Message - Details

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 658

• Message text: Enter the internal document number of the original document

What causes this issue?

You have created an item with an itemtype that indicates that this
document refers to a previously posted document within the system. It
is not possible to report this document in the legally correct way if
no reference is entered.

System Response

The document will not be posted.

How to fix this error?

Either change the itemtype or enter the reference (internal document
number) in the corresponding field.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8B658 - Enter the internal document number of the original document ?

  The SAP error message 8B658 ("Enter the internal document number of the original document") typically occurs in the context of document processing, particularly when dealing with document changes or reversals in the SAP system. This error indicates that the system requires an internal document number to proceed with the operation you are attempting.
  Cause:
  
  Missing Document Number: The most common cause of this error is that the user has not entered the required internal document number for the original document they are trying to reference.
  Incorrect Transaction: The transaction being executed may require a document number that has not been specified or is not applicable in the current context.
  Authorization Issues: In some cases, the user may not have the necessary permissions to view or access the document in question, leading to the inability to enter the document number.
  
  Solution:
  
  Enter the Document Number: Ensure that you have the correct internal document number of the original document you are trying to reference. This number is usually found in the document details or can be retrieved from the relevant transaction history.
  Check Transaction Type: Verify that you are using the correct transaction for the operation you want to perform. If you are trying to reverse or change a document, ensure that you are in the right transaction code (e.g., FB08 for reversing a document).
  Consult Documentation: If you are unsure about the document number or the process, refer to the SAP documentation or help files related to the specific transaction you are using.
  User Permissions: If you suspect that the issue may be related to user permissions, contact your SAP administrator to ensure that you have the necessary access rights to view and enter the document number.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in document processing, such as FB03 (Display Document), FB08 (Reverse Document), and others.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  User Training: If this error is common among users, consider providing training or resources to help them understand how to properly enter document numbers and navigate the SAP system.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or technical team for further assistance.