How To Fix 6Q011 - No reference from shopping cart to purchase order

SAP Error Message - Details

• Message type: E = Error

• Message class: 6Q - Message Class for Electronic Commerce Add-On

• Message number: 011

• Message text: No reference from shopping cart to purchase order

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 6Q011 - No reference from shopping cart to purchase order ?

  The SAP error message 6Q011 indicates that there is no reference from a shopping cart to a purchase order. This typically occurs in the context of SAP's procurement processes, particularly when using the SAP Supplier Relationship Management (SRM) module or similar systems that involve shopping carts and purchase orders.
  Cause:
  The error can arise due to several reasons, including:
  
  Missing Reference: The shopping cart was not converted into a purchase order, or the reference was not properly established.
  Incomplete Data: Required fields in the shopping cart may be incomplete or missing, preventing the system from creating a valid reference.
  Authorization Issues: The user may not have the necessary permissions to create or view the purchase order linked to the shopping cart.
  System Configuration: There may be configuration issues in the SAP system that prevent the proper linking of shopping carts to purchase orders.
  Workflow Issues: If there is a workflow involved in the approval process, it may not have been completed, leading to the absence of a reference.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Shopping Cart Status: Ensure that the shopping cart has been properly approved and converted into a purchase order. You can do this by checking the status of the shopping cart in the system.
  
  
  Review Data Completeness: Verify that all required fields in the shopping cart are filled out correctly. This includes vendor information, item details, and any other necessary data.
  
  
  Check Authorizations: Ensure that the user has the necessary permissions to create and view purchase orders. If not, contact your system administrator to adjust the user roles.
  
  
  Examine Workflow: If a workflow is involved, check if it has been completed successfully. If there are any pending approvals, follow up with the relevant approvers.
  
  
  Consult Configuration Settings: If the issue persists, consult with your SAP Basis or configuration team to review the settings related to shopping carts and purchase orders. They may need to check for any inconsistencies or misconfigurations.
  
  
  Error Logs: Review any error logs or system messages that may provide additional context about the issue.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BBP_PD (to display shopping carts) and ME23N (to display purchase orders).
  Documentation: Refer to SAP documentation or user manuals for detailed processes on managing shopping carts and purchase orders.
  Training: Consider training sessions for users involved in procurement processes to ensure they understand how to properly create and manage shopping carts and purchase orders.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.