How To Fix 6Q009 - No service order found (ESSL)

SAP Error Message - Details

• Message type: E = Error

• Message class: 6Q - Message Class for Electronic Commerce Add-On

• Message number: 009

• Message text: No service order found (ESSL)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 6Q009 - No service order found (ESSL) ?

  The SAP error message 6Q009: No service order found (ESSL) typically occurs in the context of service order processing within the SAP system. This error indicates that the system could not find a corresponding service order for the operation you are trying to perform. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Service Order: The service order you are trying to access or process does not exist in the system.
  Incorrect Order Number: The order number entered may be incorrect or mistyped.
  Order Status: The service order may be in a status that does not allow further processing (e.g., completed or closed).
  Authorization Issues: The user may not have the necessary permissions to view or process the service order.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the order not being found.
  
  Solutions:
  
  Verify Order Number: Double-check the service order number you are entering to ensure it is correct.
  Check Order Existence: Use transaction codes like IW33 (Display Service Order) or IW32 (Change Service Order) to verify if the service order exists in the system.
  Review Order Status: Check the status of the service order to ensure it is open and available for processing.
  User Authorization: Ensure that the user has the necessary authorizations to access and process the service order. This may involve checking roles and permissions in the user profile.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying system issues or data inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Service Order), IW32 (Change Service Order), and IW33 (Display Service Order) for managing service orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to service order processing that may address this error.
  Documentation: Review SAP documentation or user manuals related to service order management for additional context and troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.