How To Fix 6G087 - Error occurred when saving the Customizing settings

SAP Error Message - Details

• Message type: E = Error

• Message class: 6G - Messages for System Administration Assistant

• Message number: 087

• Message text: Error occurred when saving the Customizing settings

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the system log for possible database messages.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6G087 - Error occurred when saving the Customizing settings ?

  The SAP error message 6G087, which states "Error occurred when saving the Customizing settings," typically indicates that there was an issue when trying to save configuration changes in the SAP system. This error can arise from various causes, and here are some common reasons along with potential solutions:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to save changes in the customizing settings.
  Lock Entries: There may be lock entries in the system that prevent saving changes. This can happen if another user is currently editing the same settings.
  Technical Errors: There could be a technical issue, such as a database error or a problem with the transport system.
  Inconsistent Data: The data being saved may be inconsistent or violate certain constraints, leading to a failure in saving.
  System Configuration: There may be issues with the system configuration or settings that are preventing the save operation.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to make and save changes in the customizing settings. You can check this using transaction code SU53 to analyze authorization failures.
  
  
  Release Locks: Use transaction code SM12 to check for and release any lock entries that may be preventing the save operation. Look for locks related to the customizing settings you are trying to save.
  
  
  Review Error Logs: Check the system logs (transaction code SLG1) for any additional error messages or details that can provide more context about the issue.
  
  
  Consistency Check: Validate the data you are trying to save to ensure it meets all necessary constraints and is consistent with existing data.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying technical issues or system configuration problems.
  
  
  Transport Management: If the changes are part of a transport request, ensure that the transport system is functioning correctly and that there are no issues with the transport request itself.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53 (Authorization Check), SM12 (Lock Entries), SLG1 (Application Log), and SE09/SE10 (Transport Organizer).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to customizing settings and transport management for best practices and guidelines.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.