How To Fix 6G038 - Alert message is currently not available for all monitors

SAP Error Message - Details

• Message type: E = Error

• Message class: 6G - Messages for System Administration Assistant

• Message number: 038

• Message text: Alert message is currently not available for all monitors

What causes this issue?

You want to display the most current alert information in the
structure.

System Response

The following error situations are possible:
Determining the alert status of the system is not possible for all
monitors due to technical reasons.
The monitor group "SAP RRR Monitor" is not available.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6G038 - Alert message is currently not available for all monitors ?

  The SAP error message 6G038 ("Alert message is currently not available for all monitors") typically indicates that there is an issue with the alert monitoring system in SAP, particularly in the context of SAP Solution Manager or SAP monitoring tools. This error can occur when the system is unable to retrieve or display alert messages for certain monitors due to various reasons.
  Causes:
  
  Configuration Issues: The alert monitoring configuration may not be set up correctly, leading to the inability to fetch alerts.
  System Performance: High system load or performance issues may prevent the alert messages from being generated or displayed.
  Data Retrieval Problems: There may be issues with the data retrieval process from the monitored systems, such as connectivity problems or data source issues.
  Authorization Issues: The user may not have the necessary authorizations to view the alert messages.
  Technical Errors: There could be underlying technical errors in the monitoring framework or related components.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the alert monitoring in SAP Solution Manager or the relevant monitoring tool. Ensure that all necessary parameters are correctly set.
  System Performance: Monitor the system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling monitoring tasks during off-peak hours.
  Data Source Verification: Ensure that the data sources for the monitored systems are correctly configured and accessible. Check for any connectivity issues.
  User Authorizations: Verify that the user has the appropriate authorizations to access and view alert messages. Adjust roles and permissions as necessary.
  Check Logs: Review system logs and trace files for any errors or warnings that may provide additional context about the issue.
  Restart Monitoring Services: Sometimes, restarting the monitoring services or the SAP Solution Manager itself can resolve temporary glitches.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  Related Information:
  
  SAP Solution Manager: This is the primary tool for monitoring and managing SAP systems. Familiarity with its configuration and monitoring capabilities is essential.
  Alert Monitoring: Understanding how alert monitoring works in SAP can help in troubleshooting issues related to alert messages.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP Support for further assistance.