How To Fix 6G037 - Remote access is not supported from maintenance mode

SAP Error Message - Details

• Message type: E = Error

• Message class: 6G - Messages for System Administration Assistant

• Message number: 037

• Message text: Remote access is not supported from maintenance mode

What causes this issue?

You want to perform a system-specific task.

System Response

In the editor mode, all tasks are performed <ZH>locally.</>

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6G037 - Remote access is not supported from maintenance mode ?

  The SAP error message 6G037 indicates that remote access is not supported when the system is in maintenance mode. This typically occurs when the SAP system is in a state where it is not fully operational, often during system upgrades, maintenance activities, or when the system is being prepared for a new installation.
  Cause:
  
  Maintenance Mode: The SAP system is in maintenance mode, which restricts certain functionalities, including remote access.
  System Configuration: The system may have been configured to restrict remote access during maintenance for security or stability reasons.
  Upgrade or Patch Application: The system might be undergoing an upgrade or patch application, which requires it to be in maintenance mode.
  
  Solution:
  
  
  Exit Maintenance Mode: If you have administrative access, you can exit maintenance mode. This typically involves:
  
  Logging into the SAP system with appropriate credentials.
  Using transaction codes like SMLG or SMLT to check the system status and exit maintenance mode if applicable.
  Ensure that all maintenance activities are completed before exiting maintenance mode.
  
  
  
  Check System Status: Use transaction SM51 to check the status of the application servers and ensure that they are not in maintenance mode.
  
  
  Consult Documentation: Refer to the SAP documentation or notes related to your specific version and situation for detailed steps on how to manage maintenance mode.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is part of a larger upgrade or maintenance process.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional context or solutions for this error.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that might provide more insight into the issue.
  User Permissions: Ensure that the user attempting to access the system has the necessary permissions to perform actions in maintenance mode.
  
  Best Practices:
  
  Always ensure that you have a backup of your system before performing maintenance activities.
  Schedule maintenance during off-peak hours to minimize impact on users.
  Communicate with users about maintenance windows and expected downtimes.
  
  By following these steps, you should be able to address the error message 6G037 and restore normal access to your SAP system.