How To Fix 6D839 - Condition(s) not copied due to incomplete account determination


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 6D - Real Estate Messages

  • Message number: 839

  • Message text: Condition(s) not copied due to incomplete account determination

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 6D839 - Condition(s) not copied due to incomplete account determination ?

    The SAP error message 6D839 ("Condition(s) not copied due to incomplete account determination") typically occurs in the context of pricing and billing processes within SAP, particularly when dealing with sales documents, billing documents, or pricing conditions. This error indicates that the system was unable to determine the appropriate accounts for certain conditions, which prevents those conditions from being copied to the document.

    Causes:

    1. Incomplete Account Determination: The most common cause is that the account determination settings for the pricing conditions are not fully configured. This can happen if:

      • The necessary account assignment is missing in the configuration.
      • The condition type is not properly linked to the relevant accounts in the configuration.
      • The account determination procedure is not correctly assigned to the sales area or the relevant document type.
    2. Missing Master Data: Sometimes, the error can arise from missing or incomplete master data, such as customer master records or material master records, which are required for account determination.

    3. Incorrect Condition Records: If the condition records for pricing are not maintained correctly, it can lead to issues in account determination.

    Solutions:

    1. Check Account Determination Configuration:

      • Go to the transaction code OB40 (for account determination) and verify that the account determination procedure is correctly set up for the relevant condition types.
      • Ensure that the condition types are linked to the correct accounts in the configuration.
    2. Review Condition Records:

      • Use transaction code VK11 or VK12 to check the condition records for the relevant condition types. Ensure that they are maintained correctly and that the necessary data is present.
    3. Verify Master Data:

      • Check the customer master data (transaction code XD03) and material master data (transaction code MM03) to ensure that all necessary information is complete and accurate.
    4. Check Sales Area Assignment:

      • Ensure that the sales area is correctly assigned to the account determination procedure. This can be checked in the configuration settings.
    5. Consult SAP Notes: Sometimes, specific issues may be documented in SAP Notes. Check the SAP Support Portal for any relevant notes that might address this error.

    6. Testing: After making the necessary changes, perform a test to see if the error persists. Create a new sales order or billing document to verify that the conditions are now being copied correctly.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:

      • VK11/VK12: For maintaining condition records.
      • OB40: For account determination settings.
      • V/06: For condition types.
    • Documentation: Review SAP documentation related to pricing and account determination for a deeper understanding of how these processes work.

    • SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.

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