How To Fix 6D788 - Tenant with customer account could not be changed

6D788 - Overview

• Message type: E = Error

• Message class: 6D - Real Estate Messages

• Message number: 788

• Message text: Tenant with customer account could not be changed

What causes this issue?

In certain cases the master tenant with customer account cannot be
changed; for example, if the same partner was selected, if no customer
is assigned to the selected partner, or if a change is to be made
several times in one day, and a debit position has been made in the
meantime.

How to fix this error?

If the latter is true, the master tenant can be changed after the
affected debit position has been reversed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6D788 - Tenant with customer account could not be changed ?

  The SAP error message "6D788 Tenant with customer account could not be changed" typically occurs in the context of managing customer accounts within the SAP system, particularly when dealing with tenant management in SAP S/4HANA or SAP Business Suite.
  
  Cause:
  This error message usually indicates that there is an issue with the tenant configuration or the customer account that is being referenced. Common causes include:
  
  Incorrect Configuration: The tenant may not be properly configured to allow changes to the customer account.
  Data Inconsistency: There may be inconsistencies in the data related to the tenant or customer account.
  Authorization Issues: The user may not have the necessary permissions to make changes to the tenant or customer account.
  Locked Records: The customer account or tenant may be locked for editing due to ongoing processes or transactions.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration: Verify the configuration settings for the tenant and ensure that it allows