How To Fix 6D789 - The same tenant with customer account was selected

SAP Error Message - Details

• Message type: E = Error

• Message class: 6D - Real Estate Messages

• Message number: 789

• Message text: The same tenant with customer account was selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 6D789 - The same tenant with customer account was selected ?

  The SAP error message 6D789 indicates that there is an issue with the selection of a tenant that has already been associated with a customer account. This typically occurs in scenarios where multiple tenants or customer accounts are involved, and the system is preventing the selection of the same tenant for a customer account that has already been assigned.
  Cause:
  
  Duplicate Tenant Selection: The error arises when a user attempts to select a tenant that is already linked to a customer account in the system.
  Configuration Issues: There may be configuration settings that restrict the selection of the same tenant for multiple customer accounts.
  Data Integrity: The system is designed to maintain data integrity and prevent conflicts that could arise from having the same tenant associated with multiple customer accounts.
  
  Solution:
  
  Check Existing Assignments: Review the existing assignments of tenants to customer accounts. Ensure that you are not trying to assign a tenant that is already in use.
  Select a Different Tenant: If the tenant is already assigned, choose a different tenant that is not currently linked to any customer account.
  Review Configuration Settings: If you believe this is an error, check the configuration settings related to tenant and customer account assignments. You may need to consult with your SAP administrator or support team to adjust these settings if necessary.
  Data Cleanup: If there are inconsistencies in the data, consider performing a data cleanup to resolve any conflicts or duplicates.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address specific issues or provide guidance on error messages.
  Documentation: Refer to the SAP documentation for your specific module or application to understand the rules governing tenant and customer account assignments.
  Support: If the issue persists, consider reaching out to SAP support for further assistance. They can provide insights based on your specific system configuration and usage.
  
  By following these steps, you should be able to resolve the error message 6D789 and continue with your operations in SAP.