How To Fix 68069 - Key for the document to be reversed is incorrect (database error)

SAP Error Message - Details

• Message type: E = Error

• Message class: 68 - Message for DARWIN Loans (continued)

• Message number: 069

• Message text: Key for the document to be reversed is incorrect (database error)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 68069 - Key for the document to be reversed is incorrect (database error) ?

  The SAP error message 68069, which states "Key for the document to be reversed is incorrect (database error)," typically occurs when there is an issue with the document key that you are trying to reverse in the SAP system. This error can arise in various contexts, such as during the reversal of accounting documents, invoice documents, or other financial transactions.
  Causes:
  
  Incorrect Document Number: The document number you are trying to reverse may be incorrect or does not exist in the database.
  Document Already Reversed: The document may have already been reversed, and you are attempting to reverse it again.
  Authorization Issues: The user may not have the necessary authorizations to reverse the document.
  Database Integrity Issues: There may be issues with the database integrity, such as missing entries or corruption.
  Document Type Restrictions: Certain document types may have restrictions on reversals based on configuration settings.
  
  Solutions:
  
  Verify Document Number: Double-check the document number you are trying to reverse to ensure it is correct and exists in the system.
  Check Document Status: Ensure that the document has not already been reversed or canceled. You can check the document status in the relevant transaction.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the reversal. You may need to consult with your SAP security team.
  Database Consistency Check: If you suspect database integrity issues, you may need to run consistency checks or consult with your database administrator to resolve any underlying issues.
  Consult Configuration Settings: Review the configuration settings for the document type you are working with to ensure that reversals are allowed.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like FB08 (Reverse Document), FBRA (Reset Cleared Items), or others related to financial document processing.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the document number and any relevant transaction codes.
  Documentation: Review SAP documentation related to document reversal processes for additional insights and best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.