How To Fix 67_PAYMENTS501 - Specify exactly one contract or customer when starting online

67_PAYMENTS501 - Overview

• Message type: E = Error

• Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing

• Message number: 501

• Message text: Specify exactly one contract or customer when starting online

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67_PAYMENTS501 - Specify exactly one contract or customer when starting online ?

  The SAP error message 67_PAYMENTS501 indicates that when you are trying to start an online payment process, the system requires you to specify exactly one contract or customer. This error typically arises in the context of payment processing, where the system needs a clear reference to either a specific contract or a customer account to proceed.
  
  Cause:
  
  Multiple Selections: The user may have selected multiple contracts or customers, which is not allowed in this context.
  No Selection: The user may not have selected any contract or customer, leading to ambiguity.
  Incorrect Input: There may be an issue with the input fields where the user is expected to specify the contract or customer.
  
  
  Solution:
  
  Single Selection: Ensure that you select exactly one contract or customer before initiating the payment process. If you have multiple entries, narrow it down to a single one.
  Check Input Fields: Verify that the input fields for contract or customer are correctly filled out.