How To Fix 67_PAYMENTS499 - **** Reservation end Returned direct debits from 400 *********

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing

• Message number: 499

• Message text: **** Reservation end Returned direct debits from 400 *********

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67_PAYMENTS499 - **** Reservation end Returned direct debits from 400 ********* ?

  The SAP error message "67_PAYMENTS499" typically relates to issues with direct debits in the payment processing module. The specific message you mentioned indicates that there are returned direct debits associated with a reservation end. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Insufficient Funds: The account from which the direct debit was attempted may not have sufficient funds, leading to a return.
  Incorrect Bank Details: The bank account details for the customer may be incorrect or outdated.
  Customer Dispute: The customer may have disputed the direct debit transaction, leading to its return.
  Technical Issues: There may be issues with the payment processing system or integration with the bank.
  Reservation End: The reservation end may have been processed incorrectly, leading to issues with the associated payments.
  
  Solutions:
  
  Check Customer Account: Verify the customer’s bank account details and ensure they are correct and up to date.
  Review Payment History: Look into the payment history for the customer to identify any patterns or issues with previous direct debits.
  Communicate with Customer: If applicable, reach out to the customer to understand if there was a specific reason for the return (e.g., insufficient funds, dispute).
  Reprocess Payment: If the issue has been resolved (e.g., updated bank details), attempt to reprocess the direct debit.
  Consult with IT: If the issue persists, consult with your IT department or SAP support to check for any technical issues or system errors.
  Review Configuration: Ensure that the configuration for direct debits in SAP is set up correctly, including payment methods and bank details.
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on payment processing and handling returned direct debits.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP, such as F110 (Automatic Payment Transactions) and FBL1N (Vendor Line Item Display), to analyze payment issues.
  User Exits and BAdIs: Check if there are any user exits or BAdIs that might be affecting the payment processing logic.
  Error Logs: Review error logs in SAP to gather more details about the specific error and its context.
  
  If the problem persists after following these steps, it may be beneficial to escalate the issue to your SAP support team or consult with a professional who specializes in SAP financial modules.