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How To Fix 67_PAYMENTS337 - Outside amount tolerance limit (cleared payoff with amount &1)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing

  • Message number: 337

  • Message text: Outside amount tolerance limit (cleared payoff with amount &1)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 67_PAYMENTS337 - Outside amount tolerance limit (cleared payoff with amount &1) ?

    The SAP error message 67_PAYMENTS337 indicates that a payment transaction has exceeded the defined amount tolerance limit during a clearing process. This typically occurs when the amount being cleared does not match the expected amount within the tolerance limits set in the system.

    Cause:

    1. Tolerance Limits: The system has predefined tolerance limits for payment differences. If the difference between the invoice amount and the payment amount exceeds this limit, the error is triggered.
    2. Currency Differences: If the payment is in a different currency than the invoice, fluctuations in exchange rates may cause the amount to exceed the tolerance limit.
    3. Incorrect Payment Amount: The payment amount entered may be incorrect or not aligned with the invoice amount.
    4. Configuration Issues: The tolerance limits may not be configured correctly in the system settings.

    Solution:

    1. Review Tolerance Settings:

      • Check the tolerance limits set in the configuration for the relevant company code. This can be done in the SAP configuration under Financial Accounting (FI) > Accounts Receivable and Accounts Payable > Business Transactions > Payment Transactions > Define Tolerance Groups for Employees.
      • Adjust the tolerance limits if necessary to accommodate the payment amounts.
    2. Verify Payment Amount:

      • Ensure that the payment amount being processed matches the invoice amount or is within the acceptable tolerance limit.
      • If there is a discrepancy, correct the payment amount or adjust the invoice as needed.
    3. Currency Conversion:

      • If the payment involves different currencies, check the exchange rates and ensure that the conversion is accurate.
      • Adjust the payment or invoice amounts accordingly to stay within the tolerance limits.
    4. Manual Clearing:

      • If the automatic clearing process fails due to this error, consider manually clearing the items involved, ensuring that the amounts are within the tolerance limits.
    5. Consult Documentation:

      • Review SAP documentation or consult with your SAP support team for specific guidance related to your configuration and business processes.

    Related Information:

    • Transaction Codes: You may use transaction codes like FB03 (Display Document) to review the documents involved in the payment and FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to check the line items.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on tolerance settings.
    • User Roles: Ensure that the user processing the payment has the appropriate roles and permissions to make changes to payment transactions and tolerance settings.

    By following these steps, you should be able to resolve the error and successfully process the payment.

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