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Message type: E = Error
Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing
Message number: 337
Message text: Outside amount tolerance limit (cleared payoff with amount &1)
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67_PAYMENTS337
- Outside amount tolerance limit (cleared payoff with amount &1) ?The SAP error message 67_PAYMENTS337 indicates that a payment transaction has exceeded the defined amount tolerance limit during a clearing process. This typically occurs when the amount being cleared does not match the expected amount within the tolerance limits set in the system.
Cause:
- Tolerance Limits: The system has predefined tolerance limits for payment differences. If the difference between the invoice amount and the payment amount exceeds this limit, the error is triggered.
- Currency Differences: If the payment is in a different currency than the invoice, fluctuations in exchange rates may cause the amount to exceed the tolerance limit.
- Incorrect Payment Amount: The payment amount entered may be incorrect or not aligned with the invoice amount.
- Configuration Issues: The tolerance limits may not be configured correctly in the system settings.
Solution:
Review Tolerance Settings:
- Check the tolerance limits set in the configuration for the relevant company code. This can be done in the SAP configuration under Financial Accounting (FI) > Accounts Receivable and Accounts Payable > Business Transactions > Payment Transactions > Define Tolerance Groups for Employees.
- Adjust the tolerance limits if necessary to accommodate the payment amounts.
Verify Payment Amount:
- Ensure that the payment amount being processed matches the invoice amount or is within the acceptable tolerance limit.
- If there is a discrepancy, correct the payment amount or adjust the invoice as needed.
Currency Conversion:
- If the payment involves different currencies, check the exchange rates and ensure that the conversion is accurate.
- Adjust the payment or invoice amounts accordingly to stay within the tolerance limits.
Manual Clearing:
- If the automatic clearing process fails due to this error, consider manually clearing the items involved, ensuring that the amounts are within the tolerance limits.
Consult Documentation:
- Review SAP documentation or consult with your SAP support team for specific guidance related to your configuration and business processes.
Related Information:
By following these steps, you should be able to resolve the error and successfully process the payment.
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