How To Fix 67_PAYMENTS338 - Outside of due date tolerance limit (cleared payoff with due date &1)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing

  • Message number: 338

  • Message text: Outside of due date tolerance limit (cleared payoff with due date &1)

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 67_PAYMENTS338 - Outside of due date tolerance limit (cleared payoff with due date &1) ?

    The SAP error message 67_PAYMENTS338 indicates that a payment is being processed outside of the due date tolerance limit. This typically occurs when a payment is attempted for an invoice or a receivable that is either too early or too late compared to the defined due date tolerance settings in the system.

    Cause:

    1. Due Date Tolerance Settings: The payment is being processed outside the defined tolerance limits for due dates. This can happen if the payment date is earlier than the allowed early payment date or later than the allowed late payment date.
    2. Invoice Due Date: The invoice or receivable has a specific due date, and the payment being processed does not comply with the defined tolerance settings.
    3. Configuration Issues: There may be configuration settings in the payment program or in the vendor/customer master data that are causing this issue.

    Solution:

    1. Check Tolerance Settings: Review the tolerance settings for due dates in the payment program configuration. You can do this by navigating to:

      • SPRO ? Financial Accounting ? Accounts Receivable and Accounts Payable ? Business Transactions ? Outgoing Payments ? Automatic Outgoing Payments ? Define Tolerance for Due Dates.
      • Adjust the tolerance limits as necessary to allow for the payment to be processed.
    2. Review Payment Date: Ensure that the payment date you are trying to use is within the allowed tolerance limits. If it is not, consider adjusting the payment date to fall within the acceptable range.

    3. Check Invoice Due Date: Verify the due date of the invoice or receivable. If the due date is incorrect, you may need to correct it in the system.

    4. Consult with Configuration Team: If you do not have access to change the settings, consult with your SAP configuration team to review the settings and make necessary adjustments.

    5. Manual Payment Entry: If the automatic payment program is causing issues, consider processing the payment manually for the specific invoice.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on handling due date tolerance issues.
    • Documentation: Review SAP documentation related to payment processing and tolerance settings for further insights.
    • User Training: Ensure that users involved in payment processing are trained on the importance of due date tolerances and how to manage them effectively.

    By following these steps, you should be able to resolve the error message and successfully process the payment.

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