How To Fix 67717 - Check incidental expenses since changes have probably been lost

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 717

• Message text: Check incidental expenses since changes have probably been lost

What causes this issue?

If you have already made changes to the condition-dependent incidental
expenses, you will probably have to make these changes again. Enter the
incidental expenses screen and make the changes once again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67717 - Check incidental expenses since changes have probably been lost ?

  The SAP error message 67717, which states "Check incidental expenses since changes have probably been lost," typically occurs in the context of processing travel expenses or other incidental expenses in SAP. This error indicates that there may have been an issue with saving changes to incidental expenses, which could lead to data inconsistencies or loss of information.
  Causes:
  
  Session Timeout: The user session may have timed out, causing unsaved changes to be lost.
  Database Locking: Another user or process may have locked the database entry, preventing changes from being saved.
  Network Issues: Connectivity problems can interrupt the saving process, leading to incomplete transactions.
  User Authorization: The user may not have the necessary permissions to make changes to the incidental expenses.
  System Errors: Bugs or glitches in the SAP system can also lead to this error.
  
  Solutions:
  
  Check Session Status: Ensure that your session is still active. If it has timed out, log back in and try to re-enter the data.
  Refresh the Screen: Sometimes, simply refreshing the screen or reloading the transaction can resolve temporary issues.
  Check for Locks: Use transaction codes like SM12 to check for locks on the database entries. If you find locks, you may need to wait for them to be released or contact your system administrator.
  Review Authorizations: Ensure that you have the necessary permissions to make changes to incidental expenses. If not, contact your SAP security team.
  Re-enter Data: If changes were lost, you may need to re-enter the incidental expenses. Make sure to save frequently to avoid losing data again.
  Consult Logs: Check the system logs (transaction SLG1) for any related error messages that could provide more context on the issue.
  Contact Support: If the problem persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches.
  Documentation: Review SAP documentation related to travel management or expense processing for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.