How To Fix 67718 - Gross amount and percentage rate could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 718

• Message text: Gross amount and percentage rate could not be determined

What causes this issue?

The gross amount and the percentage rate could not be calculated for
the net amount entered.

System Response

When you press 'return' the system will recalculate the net amount on
the basis of the percentage rate displayed.

How to fix this error?

Check the result. To arrive at the required net amount, you can try
adjusting the net amount slightly. The gross amount can then be
determined and then adjusted to produce the required net amount.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67718 - Gross amount and percentage rate could not be determined ?

  The SAP error message 67718, which states "Gross amount and percentage rate could not be determined," typically occurs in the context of financial transactions, particularly when dealing with tax calculations or pricing conditions in sales and distribution (SD) or materials management (MM) modules. This error indicates that the system is unable to calculate the gross amount or the applicable percentage rate for a transaction.
  Causes:
  
  
  Missing Tax Configuration: The tax codes or tax rates may not be properly configured in the system. This can happen if the tax codes are not assigned to the relevant company codes or if the tax rates are not defined for the specific jurisdiction.
  
  
  Incomplete Master Data: The master data for customers, vendors, or materials may be incomplete or incorrect. For example, if a customer master record does not have the necessary tax information, the system cannot determine the gross amount.
  
  
  Incorrect Condition Records: In the pricing procedure, if the condition records for pricing or taxes are missing or not maintained correctly, the system will not be able to calculate the gross amount.
  
  
  Document Type Issues: The document type being used may not be configured to handle the specific tax calculations required for the transaction.
  
  
  Currency Issues: If there are currency conversion issues or if the transaction currency is not supported, it may lead to this error.
  
  
  Solutions:
  
  
  Check Tax Configuration: Ensure that the tax codes and rates are correctly configured in the system. This includes checking the tax calculation procedure and ensuring that the relevant tax codes are assigned to the company code.
  
  
  Review Master Data: Verify that the master data for customers, vendors, and materials is complete and accurate. Ensure that the necessary tax information is included in the customer and vendor master records.
  
  
  Maintain Condition Records: Check the pricing procedure and ensure that the necessary condition records for pricing and taxes are maintained. You can do this through transaction codes like VK11 (Create Condition) or VK12 (Change Condition).
  
  
  Document Type Configuration: Review the configuration of the document type being used for the transaction. Ensure that it is set up to handle the required tax calculations.
  
  
  Currency Settings: Check the currency settings for the transaction. Ensure that the currency conversion rates are maintained and that the transaction currency is supported.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBYZ (for tax code configuration), OB40 (for tax calculation procedures), and VK11/VK12 (for condition records).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or updates.
  Documentation: Review SAP documentation or help files related to tax configuration and pricing procedures for more detailed guidance.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.