How To Fix 67702 - No bank details available for customer &

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 702

• Message text: No bank details available for customer &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67702 - No bank details available for customer & ?

  The SAP error message "67702 No bank details available for customer" typically occurs when you are trying to process a transaction that requires bank details for a specific customer, but the system cannot find any bank information associated with that customer.
  Cause:
  
  Missing Bank Details: The most common cause is that the customer master record does not have any bank details entered.
  Incorrect Customer Number: The customer number you are using may be incorrect or does not exist in the system.
  Data Inconsistency: There may be inconsistencies or issues with the customer master data.
  Inactive Customer: The customer might be marked as inactive, which can prevent the retrieval of bank details.
  Authorization Issues: The user may not have the necessary permissions to view or access the bank details.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code FD03 for display).
  Verify if the bank details are entered under the "Payment Transactions" tab.
  If bank details are missing, you can add them using transaction code FD02 (change customer) or FD01 (create customer).
  
  
  
  Verify Customer Number:
  
  Ensure that you are using the correct customer number. Double-check for any typos or errors.
  
  
  
  Check Customer Status:
  
  Ensure that the customer is active. You can check this in the customer master record.
  
  
  
  Review Authorizations:
  
  If you suspect authorization issues, check with your SAP security team to ensure you have the necessary permissions to view customer bank details.
  
  
  
  Consult with IT Support:
  
  If the issue persists after checking the above points, consult your SAP support team or IT department for further investigation. They may need to look into the database or system settings.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FD01: Create Customer
  FD02: Change Customer
  FD03: Display Customer
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for customer master data management for more detailed procedures on maintaining customer records.
  
  By following these steps, you should be able to resolve the error message and ensure that the necessary bank details are available for the customer in question.