How To Fix 67704 - Error whilst reading customer & in company code &

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 704

• Message text: Error whilst reading customer & in company code &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67704 - Error whilst reading customer & in company code & ?

  The SAP error message 67704 typically indicates that there is an issue with reading customer data in a specific company code. This error can arise due to various reasons, such as missing or incorrect data in the customer master record, issues with the company code configuration, or authorization problems.
  Causes:
  
  Missing Customer Master Data: The customer master record may not exist for the specified company code.
  Incorrect Company Code: The company code specified may not be valid or may not be assigned to the customer.
  Authorization Issues: The user may not have the necessary authorizations to access the customer data in the specified company code.
  Data Inconsistencies: There may be inconsistencies or errors in the customer master data that prevent it from being read correctly.
  Technical Issues: There could be underlying technical issues, such as database problems or system configuration errors.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display) and verify that the customer exists for the specified company code.
  Ensure that the customer is correctly set up and that all required fields are filled out.
  
  
  
  Verify Company Code:
  
  Ensure that the company code you are trying to access is valid and that it is assigned to the customer in question.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization profile to ensure that they have the necessary permissions to access customer data for the specified company code.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks or reports to identify any inconsistencies in the customer master data.
  
  
  
  Consult Technical Support:
  
  If the issue persists, consult your SAP Basis or technical support team to investigate any underlying technical issues or system configuration problems.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer (General Data)
  FD03 - Display Customer (Company Code Data)
  
  
  Authorization Objects: 
  
  Check for authorization objects related to customer data access, such as F_BKPF_BES or F_KNA1_KUN.
  
  
  SAP Notes: 
  
  Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to error 67704.
  
  
  
  By following these steps, you should be able to identify and resolve the cause of the error message 67704 in SAP.