How To Fix 67340 - For customer &, only the following payment methods are valid: $


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 67 - Loans Messages - Financial Assets Management

  • Message number: 340

  • Message text: For customer &, only the following payment methods are valid: $

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message 67340 - For customer &, only the following payment methods are valid: $ ?

    The SAP error message 67340 typically indicates that there is a restriction on the payment methods that can be used for a specific customer in the system. This error occurs when a user attempts to process a transaction (like creating an invoice or a payment) using a payment method that is not allowed for that customer.

    Cause:

    1. Customer-Specific Payment Methods: The customer has been configured in the system to accept only certain payment methods. If the payment method being used does not match the allowed methods, this error will be triggered.
    2. Configuration Settings: The payment methods may be defined in the customer master data or in the payment method configuration settings in SAP.
    3. Transaction Type Restrictions: Certain transaction types may have specific payment method restrictions based on business rules or configurations.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD03 for display).
      • Check the payment methods allowed for the customer in the "Payment Transactions" tab.
      • Ensure that the payment method you are trying to use is listed there.
    2. Review Payment Method Configuration:

      • Use transaction code OBPM1 to review the payment method configuration.
      • Ensure that the payment method is correctly set up and is active.
    3. Adjust Payment Method:

      • If the payment method you are trying to use is not valid for the customer, you may need to either:
        • Change the payment method in your transaction to one that is valid for the customer.
        • Update the customer master data to include the desired payment method (if appropriate).
    4. Consult with Your SAP Administrator:

      • If you do not have the necessary permissions to make changes, consult with your SAP administrator or the person responsible for maintaining customer data and payment methods.

    Related Information:

    • Transaction Codes:
      • XD03: Display Customer Master
      • OBPM1: Payment Method Configuration
    • Documentation: Refer to SAP Help documentation for detailed information on payment methods and customer master data management.
    • User Exits or BAdIs: If there are specific business rules that restrict payment methods, check if there are any user exits or BAdIs that might be influencing this behavior.

    By following these steps, you should be able to resolve the error message 67340 and proceed with your transaction.

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