How To Fix 67311 - Payment amount is not identical to disposal amount

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 311

• Message text: Payment amount is not identical to disposal amount

What causes this issue?

The total disposal amount must be the same as the payment amount.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the individual dispositions again and correct them if necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67311 - Payment amount is not identical to disposal amount ?

  The SAP error message 67311, "Payment amount is not identical to disposal amount," typically occurs in the context of asset accounting when there is a discrepancy between the payment amount recorded and the expected disposal amount for an asset. This can happen during asset retirement, sale, or any other form of disposal.
  Causes:
  
  Discrepancy in Amounts: The payment amount entered does not match the calculated disposal amount for the asset. This could be due to manual entry errors or incorrect calculations.
  Incomplete Configuration: The asset accounting configuration may not be set up correctly, leading to mismatches in expected values.
  Currency Differences: If the payment is recorded in a different currency than the asset's disposal amount, this can lead to discrepancies.
  Posting Errors: Previous postings related to the asset may not have been done correctly, affecting the final disposal amount.
  Tax Considerations: If taxes are involved in the disposal, the tax calculations may not align with the expected payment amount.
  
  Solutions:
  
  Verify Amounts: Check the payment amount and the disposal amount for the asset. Ensure they match exactly.
  Review Asset Master Data: Ensure that the asset master data is correctly configured and that all relevant fields are populated accurately.
  Check Currency Settings: If there are currency conversions involved, ensure that the exchange rates are correct and that the amounts are being converted properly.
  Recalculate Disposal Amount: If there are any changes in the asset's value or related postings, recalculate the disposal amount to ensure it reflects the current situation.
  Review Previous Postings: Look into the asset's history to identify any incorrect postings that may have led to the discrepancy.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling asset disposals and related configurations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AS01 (Create Asset), AS02 (Change Asset), and ABAVN (Asset Retirement).
  SAP Notes: Check for any SAP Notes related to this error message for patches or updates that may address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary permissions to perform asset disposals and related transactions.
  Testing in Sandbox: If possible, replicate the issue in a test environment to better understand the cause and test potential solutions without affecting production data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Asset Accounting for further assistance.