How To Fix 63897 - Company code &: Sender text for RE correspondence missing

SAP Error Message - Details

• Message type: E = Error

• Message class: 63 - Messages for Real Estate Management

• Message number: 897

• Message text: Company code &: Sender text for RE correspondence missing

What causes this issue?

No sender text for Real Estate Management correspondence was found for
company code &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.
Procedure for the system administrator
Maintain the standard text in Real Estate Customizing for company code
&V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 63897 - Company code &: Sender text for RE correspondence missing ?

  The SAP error message 63897, which states "Company code &: Sender text for RE correspondence missing," typically occurs in the context of Real Estate Management (RE) when there is an attempt to generate correspondence (like letters or notifications) related to a specific company code, but the system cannot find the required sender text.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Sender Text: The sender text for the correspondence type is not maintained in the system for the specified company code.
  Incorrect Configuration: The configuration settings for the correspondence type may not be properly set up, leading to the absence of the sender text.
  Data Inconsistency: There may be inconsistencies in the master data related to the company code or correspondence settings.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Maintain Sender Text:
  
  Go to the transaction code OIRR (or navigate through the menu: Logistics > Real Estate Management > Master Data > Correspondence > Maintain Sender Text).
  Check if the sender text for the relevant correspondence type is maintained for the specific company code.
  If it is missing, create or update the sender text accordingly.
  
  
  
  Check Configuration:
  
  Ensure that the correspondence type is correctly configured in the system.
  Verify that all necessary settings related to the correspondence type and company code are properly defined.
  
  
  
  Review Master Data:
  
  Check the master data for the company code to ensure that all required fields are filled out correctly.
  Look for any inconsistencies or missing information that could affect the correspondence generation.
  
  
  
  Testing:
  
  After making the necessary changes, test the correspondence generation again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OIRR (Maintain Sender Text) and OIRP (Maintain Correspondence Types).
  Documentation: Refer to SAP documentation or help files for detailed guidance on maintaining correspondence settings in Real Estate Management.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that the sender text is properly maintained and that the configuration is correct, you should be able to resolve the error message 63897 effectively.