How To Fix 63869 - Open items for clearing have different sales tax code


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 63 - Messages for Real Estate Management

  • Message number: 869

  • Message text: Open items for clearing have different sales tax code

  • Show details Hide details
  • What causes this issue?

    You are trying to post an irrecoverable debt by clearing several open
    items. It is not possible to have different sales tax codes in selected
    open items.

    System Response

    How to fix this error?

    For the clearing, select only open items with the same sales tax code.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 63869 - Open items for clearing have different sales tax code ?

    The SAP error message 63869, which states "Open items for clearing have different sales tax code," typically occurs during the clearing process in accounts receivable or accounts payable when the system detects that the open items being cleared have different sales tax codes. This can prevent the clearing process from completing successfully.

    Cause:

    1. Different Sales Tax Codes: The primary cause of this error is that the open items you are trying to clear have different sales tax codes assigned to them. In SAP, for clearing to occur, the items must have the same tax treatment.
    2. Incorrect Configuration: There may be a configuration issue in the tax settings or the way the sales tax codes are assigned to the transactions.
    3. Manual Entry Errors: If sales tax codes were manually entered or modified, discrepancies can arise.

    Solution:

    1. Review Open Items: Check the open items that you are trying to clear. You can do this by going to the relevant transaction (e.g., FBL1N for vendors or FBL5N for customers) and reviewing the details of each item.
    2. Standardize Sales Tax Codes: Ensure that the open items have the same sales tax code. If they do not, you may need to adjust the tax codes on one or more of the items to match.
    3. Adjust Transactions: If necessary, you can reverse or adjust the transactions to ensure that they have the same sales tax code. This may involve creating a new invoice or credit memo with the correct tax code.
    4. Consult Configuration: If you suspect a configuration issue, consult with your SAP FI (Financial Accounting) consultant to review the tax code settings and ensure they are set up correctly.
    5. Use Transaction Codes: Use transaction codes like FBRA (to reverse a document) or FB08 (to reverse a document) to correct any discrepancies in the documents.

    Related Information:

    • Tax Code Configuration: Ensure that the tax codes are correctly configured in the system. This includes checking the tax determination procedure and ensuring that the correct tax codes are assigned to the relevant GL accounts.
    • Documentation: Review SAP documentation or help files related to tax codes and clearing processes for additional guidance.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Testing: After making changes, perform a test clearing to ensure that the issue has been resolved.

    By following these steps, you should be able to resolve the error message 63869 and successfully clear the open items.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant