How To Fix 63620 - Top storey must not be below "lift to storey"

SAP Error Message - Details

• Message type: E = Error

• Message class: 63 - Messages for Real Estate Management

• Message number: 620

• Message text: Top storey must not be below "lift to storey"

What causes this issue?

You have entered a storey number up to which the elevator goes.
However, you have made no entry under "top storey" or the storey
entered is below the storey number "lift to storey".

System Response

You entry will be ignored.

How to fix this error?

Enter the storeys in such a way that the elevator can go to the top
storey.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 63620 - Top storey must not be below "lift to storey" ?

  The SAP error message "63620: Top storey must not be below 'lift to storey'" typically occurs in the context of SAP's Real Estate Management (RE) module or when dealing with building management and structure-related data. This error indicates that there is a configuration issue with the building's storey levels, specifically that the top storey of a building is incorrectly set below the designated "lift to storey."
  Cause:
  
  Incorrect Storey Configuration: The top storey of the building is defined at a level that is lower than the storey designated for the lift (elevator). This is logically incorrect because a lift cannot serve a storey that is above its highest point.
  Data Entry Error: During the creation or modification of building data, the storey levels may have been entered incorrectly.
  System Configuration: There may be issues with the configuration settings in the SAP system that define the relationship between storeys and lifts.
  
  Solution:
  
  Check Storey Levels: Review the configuration of the building's storey levels in the SAP system. Ensure that the top storey is set correctly and is above the lift to storey.
  Adjust Storey Settings: If the top storey is indeed set incorrectly, update the building data to reflect the correct storey levels. This may involve:
  
  Navigating to the relevant transaction (e.g., RE80 for building management).
  Modifying the storey levels to ensure that the top storey is above the lift to storey.
  
  
  Validate Data Entry: Ensure that all data entries related to the building's structure are accurate and consistent. This includes checking for any typos or misconfigurations.
  Consult Documentation: Refer to SAP documentation or guidelines for managing building structures to ensure compliance with best practices.
  Seek Help from SAP Support: If the issue persists after checking the configurations, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Modules: This error is primarily related to the Real Estate Management (RE) module, but it may also be relevant in other modules dealing with building management.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RE80 (for building management) or others that may be used to manage building data.
  User Roles: Ensure that the user has the appropriate permissions to modify building data, as restrictions may prevent changes from being saved.
  
  By following these steps, you should be able to resolve the error and ensure that the building's storey configuration is correct.