How To Fix 63617 - Only one payer allowed at any one time

SAP Error Message - Details

• Message type: E = Error

• Message class: 63 - Messages for Real Estate Management

• Message number: 617

• Message text: Only one payer allowed at any one time

What causes this issue?

Only one payer is allowed at any one time.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either delete an alternative payer or set the start and end date in
such a way that only one payer exists at any one time.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 63617 - Only one payer allowed at any one time ?

  The SAP error message "63617 Only one payer allowed at any one time" typically occurs in the context of billing or invoicing processes within SAP, particularly when dealing with sales and distribution (SD) or financial accounting (FI) modules. This error indicates that the system has detected multiple payers assigned to a single transaction or document, which is not allowed.
  Cause:
  
  Multiple Payers Assigned: The most common cause of this error is that the transaction (such as a sales order, invoice, or delivery) has more than one payer assigned. In SAP, each transaction can only have one payer to ensure proper billing and payment processing.
  Incorrect Master Data: The customer master data may have been set up incorrectly, leading to multiple payers being assigned inadvertently.
  Document Type Configuration: The configuration of the document type being used may not allow for multiple payers, leading to this restriction.
  
  Solution:
  
  Check the Transaction: Review the transaction that triggered the error. Ensure that only one payer is assigned. You can do this by checking the billing document or sales order details.
  Review Customer Master Data: Go to the customer master data and verify the payer information. Ensure that the payer is correctly assigned and that there are no duplicate entries.
  Adjust Document Type Settings: If necessary, consult with your SAP configuration team to review the settings for the document type being used. Ensure that it is configured to allow only one payer.
  Create a New Document: If the current document cannot be corrected, consider creating a new document with the correct payer information.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this issue. Sometimes, specific patches or updates can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on billing and payer configurations.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VF01 (Create Billing Document), and others that may be involved in the process.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, check for any user exits or Business Add-Ins (BAdIs) that might affect payer assignments.
  
  If the issue persists after following these steps, it may be beneficial to engage your SAP support team or consult with an SAP expert for further assistance.