How To Fix 62928 - Alternative settl.factor & not used for OR determination

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 928

• Message text: Alternative settl.factor & not used for OR determination

What causes this issue?

Alternative settlement factor &v1& to be stored in the master data will
not be used to calculate the option rate because the service charges
are distributed according to fixed values or condition amounts
according to the current valid settlement factor.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62928 - Alternative settl.factor & not used for OR determination ?

  The SAP error message 62928, which states "Alternative settlement factor & not used for OR determination," typically occurs in the context of settlement in SAP, particularly when dealing with order management and cost allocation. This error indicates that the system is unable to determine the appropriate order for settlement due to the alternative settlement factor not being utilized correctly.
  Cause:
  
  Incorrect Configuration: The alternative settlement factor may not be configured properly in the system. This could be due to missing settings in the controlling area or the order type.
  Missing Master Data: The master data for the order or the cost object may not be set up correctly, leading to the inability to determine the settlement order.
  Settlement Profile Issues: The settlement profile assigned to the order may not be compatible with the alternative settlement factor.
  Inconsistent Data: There may be inconsistencies in the data related to the order or the settlement process.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the alternative settlement factor in the controlling area and ensure that they are set up correctly.
  Review Master Data: Ensure that all relevant master data (such as cost centers, internal orders, etc.) is correctly maintained and that the alternative settlement factor is applicable to the relevant objects.
  Settlement Profile: Verify that the settlement profile assigned to the order allows for the use of the alternative settlement factor. If necessary, adjust the profile settings.
  Data Consistency: Run consistency checks on the data related to the order and settlement process to identify any discrepancies that need to be resolved.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the configuration and usage of alternative settlement factors.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like KOB1 (Order: Actual Line Items) or KSU5 (Display Settlement Rule) to analyze the order and settlement rules.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.